The Answers You Need
HOW DO I PROPERLY CARE FOR MY STAINED GLASS?
I always recommend hanging your stained glass piece from hooks in the windowsill rather than a suction cup.
When cleaning your stained glass always use a soft cloth and ammonia-free products to protect the solder lines. Note: the solder will begin to oxidize over time and darken over time. To maintain the shiny look of the solder you may use a gentle wax (Liva stained glass polish is my favorite, but Pledge will also do a decent job).
Most stained glass uses materials that contain lead. This causes very minimal risk and will not harm you while handling the piece. Only ingestion or inhalation of the materials will cause harm. However, it is still recommended to wash your hands after handling your piece and keep out of reach of children.
WHAT IF MY STAINED GLASS PIECE IS DAMAGED DURING SHIPPING?
I take great care to package your item securely. However, if damages do occur during shipping please contact me right away and include a description and\or picture of the damage, and I will replace the item or send a refund.
I am not responsible for any damage that occurs after the item has been delivered.
WHAT IS THE STAINED GLASS PROCESS?
I use the Tiffany Style stained glass technique. This means each individual glass piece is cut by hand then ground to the perfect size and shape to fit the design. This process is very much like a puzzle and if one piece is out of place, it can throw off your entire design. After all the pieces are a tight fit, copper foil is wrapped and burnished around each piece of glass. Finally the pieces are arranged, fluxed, and soldered together. I finish each piece by adding hooks and wire and polishing them to a high shine.